During the month of October 2020, Kidney Care UK are inviting people with kidney disease to complete the annual PREM – Patient Reported Experiences Measure – survey. The survey data is hugely valued by medical teams and the findings are used to drive improvements in renal services.
By completing the survey, you will be able to report on your own experiences of the care you are receiving, to identify the things that are working well, and highlighting areas for improvement.
For the first time, patients will be asked to complete the survey digitally. The survey is short and only comes around once a year, it’s anonymous and focuses on your experience of your care. You are free to answer the survey as honest as you want without being identified.
If you don’t have access to the on-line survey because you don’t have internet or a device, ask members of your family or your friends if they can help – we still want to hear from you.
Please ask your dialysis unit, home therapies and transplant teams if you need any further information or support in accessing the survey. In fact, the dialysis units have access to IPOD touch for you to use for the purpose of accessing the on-line survey, ask your nurses they will be able to help you.
Please complete the survey online – your voice matters! See https://herts.eu.qualtrics.com/jfe/form/SV_b4xiZZpbBAocvS5
The survey will be open from 1 October – 12 November 2020.
Watch this short explainer from Linzi Isaac, Wales Advocacy Officer for Kidney Care UK